About Us
Stargate Financial Limited is a fintech company that was founded in 2018 and started operations in 2019 in Zambia. In our strategic outlook, we have envisioned to build the company initially as a microcredit provider serving the Zambian market and eventually build a business of other financial services covering savings, and other investments all leveraging technology.
The company is oversighted by competent board of directors. Stargate has a highly skilled management team and staff driving the institution forward.
“We exist to provide our customers the power to grow”
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Our Values
Our corporate values are anchored on delivering exceptional customer experience to our clientele base, which is motivated by impartiality to serve in its highest esteem to all who seek our expertise.
Stargate businesses are supported by an integrated quality management system that underpins every aspect of its operations. By strategically positioning quality management at the heart of its operations.
The full value chain of an infrastructure company, thus embedding the concept of a triple bottom line management culture, which is central to reinforcing sustainability and delivering a quality outcome to all stakeholders
Business Approach
Customer service
Our primary focus is to exceed the expectation of our customers in the delivery of our services to gain their confidence and trust. For this reason, we are sensitive, considerate and responsive in manners and social conduct.
Aggressiveness
This is portrayed through our constant efforts to move to our valued and most cherished customers at their homes and workplaces - we move to customers for business while others wait for customers to come with the business.
Innovation
We believe in the introduction of new ideas, methods, technologies, and practices to enhance the provision of our products and services.
Excellency and Transparency
To passionately and promptly meet our client's needs with
professionalism and integrity. We communicate openly without questionable motives with our customers.
Trustworthy
We are committed to mutual respect in all dealings with our customers and stakeholders.
Responsiveness
We respond to your needs within 24 hours and always committed to serve you with exceptional customer experience.